Privacy Policy

Effective Date: July 2026

Rapid Tech Intervention (“RTI”) respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect your name, business name, email address, phone number, mailing address, and information you provide when requesting technical support or contacting us.

How We Use Your Information

We use your information to:

  • Provide IT support and managed services
  • Schedule appointments
  • Respond to service requests
  • Send account and service notifications
  • Improve our services
  • Communicate with customers

SMS Communications

If you consent to receive SMS messages from Rapid Tech Intervention, you may receive messages regarding:

  • Technical support updates
  • Appointment scheduling
  • Technician arrival notifications
  • Service requests
  • Outage notifications
  • Project communications

Message frequency varies.

Message and data rates may apply.

Reply STOP to unsubscribe.

Reply HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Information Sharing

Rapid Tech Intervention does not sell, rent, or share your personal information, including mobile phone numbers or SMS consent, with third parties for marketing purposes.

We may share information only when necessary to provide requested services or when required by law.

Contact

Rapid Tech Intervention

210-920-1043

support@rapidtechintervention.com